Smart, Targeted Communication for Your Citizens
Reach the Right People. With the Right Message. At the Right Time.
Deliver the Right Message to the Right Citizen—Every Time
Modern Messaging for Modern Cities
Cities today face a growing communication crisis. Traditional methods like public bulletins, mass emails, or generic social media posts are no longer effective in a world where people are bombarded with information every day. Blanket announcements often go ignored, and critical messages—like emergency warnings, tax deadlines, or service outages—get lost in the noise. As a result, citizen trust declines, engagement drops, and municipal operations suffer. That’s where our AI-powered citizen communication platform comes in. We help cities and public agencies cut through the noise with smart, personalized messaging delivered exactly when—and where—it matters. Whether it’s a property-specific permit reminder, a geo-targeted emergency alert, a neighborhood event invite, or a water service interruption, our system ensures that each message is relevant, timely, and actionable. Using intelligent segmentation and behavior-based triggers, we send alerts across the most effective channels for each citizen: SMS, email, voice calls, push notifications, and more. This not only boosts open rates and response times—it also builds trust by showing residents that your city understands their needs. From boosting tax compliance to improving public safety, from increasing attendance at community events to automating compliance notices, we help cities modernize communication, drive engagement, and save time.
Features
- Smart Segmentation
- Multi-Channel Delivery
- Automated Triggers
- AI Response Workflows
- Service Tickeing System & Dashboard
- CRM Integration
- Live BPO Support
Benefits
- Reduce Missed Payments & Deadlines
- Increase Participation & Transparency
- Boost Operational Efficiency
- Generate Evidence Reports
💡 How It Works
Database Segmentation
We curate your citizen database and identify the citizens more likely to be affected by your announcement, be by localtion, interest or demografical traits.Multichannel Messages
We push messages via multiple platforms and measure their success live:WhatsApp
SMS/MMS
E-Mail
Auto Calls
- Social media
Live & AI Responses
Our custom made BoTs and Live BPO support handle all responses and work with your team to manage any actionable items.
